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iOS Help Center (44)
1. How can I download the pCloud mobile app for iOS?
2. How can I upload files from my iPhone?
3. How can I share folders with others?
4. Can I share files with people who do not have pCloud accounts?
5. How can I verify my e-mail?
6. How can I change my password?
7. How can I send a file or folder?
8. How can I copy a file or folder?
9. How can I move a file or folder?
10. How can I rename a file or folder?
11. How can I delete a file or folder?
12. How can I enable Offline access to files of my choice?
Offline access allows you to preview certain files from the app, even if you're not connected to the internet:
Tap on and hold the file/folder that you want to make available offline
Make available offline
button once the menu pops up
You can access all files/folders with offline access by tapping on the Search bar and selecting the
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13. Can I save files to my pCloud from “Shared with Me” folders?
14. What is My Links section?
15. How can I Share a Link?
16. How can I create a file request?
17. What is Automatic Upload?
18. How do I search for files in my pCloud?
19. How can I get more space?
20. Where can I see the space I have used in my pCloud account?
21. What does Unlink an account mean?
22. How can I provide feedback?
23. How can I use my files offline?
24. Why does it take so much time to load my pCloud account?
25. How can I change the language used on my pCloud?
26. How can I listen to the music I store in pCloud?
27. How can I create playlists?
28. How do I print my files from the cloud with AirPrint?
29. How do I share files using AirDrop?
30. What is pCloud Encryption?
31. How can I subscribe to pCloud Encryption?
32. How much does pCloud Encryption cost?
33. What is client-side encryption?
34. How secure is pCloud Encryption?
35. How can I encrypt and decrypt my files?
36. What is Crypto Pass?
37. What happens if I lose my Crypto Pass?
38. How to set up a Crypto Folder for iOS?
39. Do you have an app for iPad?
40. I need to free up space on my device. Is there an easy way to do so?
41. I have enabled Automatic Upload on my iPhone but some of my photos/videos are missing in my pCloud account. Why is that?
42. Does pCloud support the Files app?
43. Does pCloud support TouchID and FaceID?
44. What is Passcode lock and how can I secure my pCloud account?
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