What is Extended File History? | pCloud

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2. Can I register for a pCloud account from my mobile device?

3. How much does pCloud cost?

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12. What are file revisions?

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30. What happens if I downgrade my subscription before the end of my billing period?

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34. How can I add more shared link traffic to my current plan?

35. Why can’t I subscribe for a Custom plan?

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37. I cancelled my Premium account but I didn’t receive a refund. Why is that?

38. Can I preview RAW files in pCloud?

39. How can I see how much space have in my account?

40. What happens to my account if I don’t use it for a long time?

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46. Can I access my pCloud account with an email address, even though I signed up with my Facebook/Google/Apple account?

47. What is pCloud Rewind?

48. Up to what period can I use pCloud Rewind for my account?

49. What files can I restore with Rewind?

50. How can I rewind my account?

51. What does the pCloud Save browser extension do?

52. Where can I download the pCloud Save extension?

53. What kind of files can I save with the pCloud Save extension?

54. How can I save files with the pCloud Save browser extension?

55. The pCloud Save extension changes colors. What does that mean?

56. What is the Public Folder?

57. What is pCloud Lifetime?

58. How are my files secured if I'm not subscribed to pCloud Encryption?

59. What is Extended File History?

Extended File History (EFH) is available as a paid add-on to your pCloud account.

By default, you can recover files in pCloud from up to 30 days (Premium/Lifetime plan), or 15 days (Free plan) in the past.

Extended File History prolongs the period up to which you can record file versions with up to one year. If you add EFH, you will be able to restore any old file edits or files you accidentally moved to the Trash, at any time within 365 days of its modification/edit.

Important to note: Extended File History (EFH) becomes effective from the date of purchase and is NOT retroactive. If you purchase EFH today, your extended file history begins now. Deleted files or older versions from more than 15/30 days before getting EFH will NOT be available for recovery.

How can I get Extended File History?

Log into my.pCloud
Go to the Rewind section and click on Extend Now
Proceed with your purchase

Important to note: Extended File History is not available directly, if you decide to purchase a Premium or Lifetime subscription from the App Store or Google Play.

Can I use Extended File History to restore permanently deleted files?

Permanently deleted files CANNOT be recovered with EFH.

Does Extended File History take up from my storage quota?

File Revisions and deleted files do NOT count against your storage quota, with or without the EFH add-on. On the other hand, if you decide to restore files through pCloud Rewind directly to your pCloud account, the restored files will take from your quota storage.

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60. How can I get an invoice/receipt for my pCloud payment?

61. What is two-factor authentication?

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63. Troubleshooting guide for Two-factor authentication

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65. How can I change my Two-factor authentication phone number?

66. What are Branded links?

67. How to enable Branding for my shared links?

68. What is the difference between General and Custom branding?

69. How to disable Branding?

70. Do you support FTP?

71. Where I can check who has downloaded my files?

72. Is there a limit to the number of devices I can link to my pCloud account?

73. What is fair sharing and is it available in the free version?

74. How do I change the email address on my pCloud account?

75. What data regions are available to store my data?

76. Can I store my data in more than one data region?

77. Can I collaborate on files which are kept in a data region that's different than mine?

78. Where can I see more information about my data region?

79. Can I change the data region of my account?

80. What type of data will be stored in the data region I choose for pCloud?

81. What limits apply when I share folders with other pCloud users?

82. Can I add more storage space to my Lifetime account?

83. How do I check pCloud's current system status?